Hobbies & Heroes McAllen - Pokemon Card Shop

Reviews Summary :

Customer reviews for this store indicate a mix of positive and negative experiences. Many patrons appreciate the vast selection of cards, knowledgeable staff, and a welcoming atmosphere, especially for children getting into the hobby. However, there are notable concerns about the customer service, particularly involving dismissive behavior from staff, which detracted from the overall experience for some visitors. While the store is recognized for its good prices relative to competitors, it's also acknowledged that certain prices can be inflated due to demand. Overall, the store is viewed positively but has areas needing improvement in customer interaction.

Prices :

Booster packs: $4-6, Singles: $0.25-100, Sports cards vary widely

Speciality :

Vast selection of sports cards and collectibles, with a strong focus on card games for kids and families.

Tournament Schedule :

Not specified

Best for :

Families with kids, collectors, and casual players

FAQ :

Does it have vintage pokemon cards ?

Yes, they carry vintage cards but specifics are not mentioned.

Does it restock frequently ?

Not specified

Does it have japanese products ?

Not specified

Does it have good single selection ?

Limited selection, focus on popular cards.

What is their trade in policy ?

Competitive rates for card trades but specifics not detailed.

Price match ?

Yes, prices are matched with competitors where applicable.

Is this store beginner friendly ?

Very welcoming, especially to children

Competitive scene and regular players ?

Active community with casual play and events. Yes, they have a regular player base with a community vibe.

Is the staff knowledgeable in pokemon cards ?

Staff is very knowledgeable about cards and collectibles, providing good advice.

Pro tips :

Visit during quieter hours for better customer service attention Check for event announcements that may foster a more engaging environment.